Refund policy

Return & Refund Policy

Thank you for shopping with us! Because our items are custom-made, personalized, and handcrafted specifically for you, we maintain a strict policy regarding returns, refunds, and exchanges.

Please review our policy carefully before placing your order:

• All Sales Are Final: We do not accept returns, refunds, or exchanges for any custom-made items. Once an order is placed and production begins, it cannot be canceled or modified.

• No Exceptions: Because these pieces cannot be resold, we cannot grant refunds or exchanges based on customer error (e.g., incorrect sizing, spelling mistakes provided by the customer, or change of mind).

• Damages and Issues: We take great pride in our work and inspect every item before it ships. However, if your order arrives damaged due to a manufacturing defect or shipping issue, please contact us within  48 hours of delivery with photos of the damage. We will review it immediately to discuss a replacement.

By finalizing your purchase, you agree to these terms and conditions.